WordPress support

Is your WordPress website having problems?

A website that stops working after an update, displays errors or becomes difficult to manage needs a technical diagnosis. Problems can involve the interaction between WordPress, plugins, the theme and the PHP version installed on the server.

I investigate the cause and identify the work needed to restore a stable, updated website. You can contact me about your WordPress issue with a description of what is happening and any error message you can provide.

How I troubleshoot WordPress

Enabling debugging can help identify a plugin conflict, a failing component or a PHP version that does not meet the requirements of an updated theme or WordPress installation.

The intervention depends on the cause. It may involve configuration changes, plugin or theme adjustments, updates, or work on the hosting environment. I assess the website before deciding which changes are appropriate.

WordPress and YOOtheme support

If your website uses YOOtheme, I provide YOOtheme development and support for WordPress. This can include assistance with the theme, layout customization and work on an existing website.

WordPress and GeneratePress Premium

I also provide website development and support for WordPress sites built with GeneratePress Premium and GenerateBlocks. If you need help with an existing site, describe the changes or problems you want to address when you contact me.

WordPress backups and a test environment

I create a backup before making changes. Where the initial assessment shows that testing is needed, I clone the website on the same server or on another server so that changes can be tested separately from the live installation.

A test environment allows me to investigate compatibility issues and check proposed changes before applying them to the live website.

Restoring and improving an existing WordPress website

Technical support can go beyond resolving the immediate error. An intervention may also be an opportunity to address maintenance issues, improve existing functionality or work on WordPress SEO.

The scope depends on the condition of the website and your priorities. Recovery, further improvements and new features should be assessed in relation to the actual problem.

Technical assistance for your WordPress site

Building a website independently does not always prepare you for the problems that appear later. Bugs, malware, failed updates and compatibility issues between plugins, themes, PHP and WordPress can require specialist assistance.

I provide help with these issues and with ongoing website maintenance. When you get in touch, include the website address, a brief description of the problem and the error text, if available.

WordPress support via chat

WhatsApp can be used to discuss the issue and exchange the information needed for an initial assessment. Where access to WordPress is required, I can investigate the problem directly through the administration area.

Remote WordPress support

I provide online support through chat, Zoom or telephone. Remote assistance allows me to work with businesses and professionals without needing to be physically present at their premises.

What can a WordPress specialist help with?

Depending on the project, I can help with:

• Malware removal and recovery after unauthorized access;
• WordPress search engine optimization;
• Copywriting;
• Email marketing and lead generation integrations;
• Design customization and website restyling;
• Migrations from Joomla to WordPress;
• Custom scripts and complex forms;
• Plugin customization;
• Website security improvements;
• Migration to another server.

If your WordPress website needs attention, contact me with a description of the issue. I can assess the situation and identify the appropriate technical intervention.